FAQ-Orders
Frequently Asked Questions
Q.1 How will I know if the order is successfully placed?
Ans. You will get a confirmation mail on your registered E-mail ID regarding order confirmation.
Q.2 How can I track my order?
Ans. Once the order is dispatched, a tracking ID will be sent on your registered E-mail ID along with the link.
Q.3 What to do if my order has an item missing or damaged?
Ans. Kindly write to us at admin@tandjjewelhouse.com or Whatsapp on +91940-888-5678. We will surely provide you best solution for the same.
Q.4 How can I get information regarding the delay in delivery?
Ans. In case, there’s a delay in the shipment, our team will make sure that they reach out to you on your registered E-mail ID, WhatsApp or Phone-call.
Q.5 How can I request to change the shipping address, if the order is in transit?
Ans. Please write to us at admin@tandjjewelhouse.com or call us on +91940-888-5678, for any assistance related to your order. Our customer support team will be happy to help you.